Privacy Policy
Your trust matters to us. Here's exactly what we collect, how we use it, and how your images are protected.
Last updated: January 1, 2026
1. Information We Collect
When you request a free sample, submit an order, or contact us, we may collect your name, email address, phone number, company name, country, and the images you upload for editing.
2. How We Use Your Information
- To process free sample requests and paid orders.
- To communicate with you about the status of your project.
- To improve our services and respond to support inquiries.
- To send occasional updates about our services, which you can opt out of at any time.
3. Image & Data Handling
All images submitted for editing are treated as strictly confidential. Files are stored on encrypted servers, accessible only to the editors assigned to your project, and are deleted from active storage after a defined retention window unless you request otherwise. We never use client images for training third-party AI models.
4. Cookies
Our website uses a small number of essential cookies required for the site to function correctly. See our Cookie Policy for full details on the types of cookies we use.
5. Third-Party Services
We may use trusted third-party tools for payment processing, file transfer, and email communication. These providers only receive the minimum information necessary to perform their function and are contractually required to protect your data.
6. Data Retention
We retain account and order information for as long as necessary to provide our services and comply with legal obligations. Submitted images are retained only as long as needed to complete revisions, after which they are permanently deleted from active systems.
7. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond to verified requests within a reasonable timeframe.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.
9. Contact
For any privacy-related questions, email us at retouchivastudio@gmail.com or visit our contact page.